Privacy Policy

Introduction

7adc (referred to as "we", "us", or "the Platform") operates an online sports betting and casino platform accessible at https://7adc.ws. We are committed to protecting the personal information of all users who register, deposit, play, or otherwise interact with our services. This Privacy Policy sets out the types of data we collect, how we use and store that data, when and to whom we may disclose it, and what rights you hold as a user.

By accessing or using the 7adc platform — whether through a web browser, mobile device, or any other means — you acknowledge that you have read and agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, you should not use our platform. We encourage all users, especially those based in Dhaka, Chittagong, Sylhet, and other cities across Bangladesh, to read this document carefully before providing any personal information.

Information We Collect

Personal Information You Provide

When you register an account, make a deposit, request a withdrawal, or contact our support team, you voluntarily provide personal information. This may include, but is not limited to:

• Full name, date of birth, and gender
• Email address and mobile phone number
• Residential address (city, district, Bangladesh)
• Payment method details (bKash, Nagad, Rocket, Upay, or bank account reference)
• Identity verification documents submitted during KYC review

Automatically Collected Data

In addition to information you directly provide, we automatically collect certain technical and behavioural data when you access or interact with the 7adc platform. This includes:

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Pages visited, session duration, and click-path behaviour
• Game activity logs, wagering history, and transaction timestamps

How We Use Your Information

The personal data we collect is used strictly for legitimate operational, legal, and service-improvement purposes. Specifically, 7adc uses your information to:

• Create and manage your player account and maintain account security
• Process deposits and withdrawals in BDT through bKash, Nagad, and other supported payment providers
• Verify your identity and age (21+ requirement) as part of responsible gaming compliance
• Deliver customer support and resolve disputes or account-related queries
• Send relevant service notifications, promotional updates, and security alerts (where you have opted in)
• Analyse platform usage patterns to improve game offerings, site performance, and user experience

Disclosure and Sharing of Information

7adc does not sell or rent user data. We may, however, share certain information with trusted parties under the limited circumstances described below.

Service Providers

We engage third-party service providers who assist in operating the 7adc platform — including payment processors (bKash, Nagad, Rocket), KYC verification partners, cloud hosting providers, and analytics tools. These providers receive only the data necessary to perform their specific function and are contractually bound to maintain confidentiality.

Legal and Regulatory Requirements

We may be required to disclose user data in response to lawful requests from competent authorities, court orders, or as otherwise required by applicable law. In such cases, we will disclose only the minimum information necessary to comply with the legal obligation.

Business Transfers

In the event of a merger, acquisition, or sale of assets related to the 7adc platform, user data may be transferred as part of that transaction. We will notify affected users via the registered email address prior to any such transfer and ensure the receiving party honours this Privacy Policy.

Cookies and Tracking Technologies

The 7adc platform uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and improve site functionality. The types of cookies we use include:

• Essential cookies — required for core platform functionality such as login sessions and secure payment flows
• Analytics cookies — help us understand how users navigate the site, which pages are most visited, and where improvements are needed
• Preference cookies — store your language, currency, and display settings so they persist between sessions

You may disable cookies through your browser settings. Please note that disabling essential cookies may affect core platform functionality, including the ability to log in and process transactions securely. We do not use cookies to track users across unrelated third-party websites.

Data Retention

7adc retains personal data for as long as your account remains active or as required to provide services. Once an account is closed or inactive, we retain certain transaction records and identity verification data for a minimum period as required for compliance, fraud prevention, and dispute resolution purposes. After this retention window lapses, data is securely deleted or anonymised.

Users who have registered but never made a deposit or placed a wager may request deletion of their data at any time, subject to our verification of identity. We will action such requests within a reasonable timeframe.

Data Security

We implement a range of administrative, technical, and physical safeguards to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include SSL/TLS encryption for all data in transit, encrypted storage for sensitive user data at rest, role-based access controls limiting staff access to user information on a need-to-know basis, and regular security audits and vulnerability assessments of the 7adc platform.

While we use commercially reasonable measures to protect your data, no method of transmission over the internet or electronic storage is 100% secure. If you suspect any unauthorised activity on your 7adc account, please contact our support team immediately at [email protected].

Your Data Rights

As a 7adc user, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected] with your registered account details and the nature of your request.

• Right of Access — request a copy of the personal data we hold about you
• Right of Rectification — ask us to correct inaccurate or incomplete data
• Right of Erasure — request deletion of your data, subject to legal retention requirements
• Right to Restriction — ask us to limit how we use your data in certain circumstances
• Right to Object — object to processing of your data for direct marketing purposes

We will respond to all valid data rights requests within a reasonable timeframe. Requests that are unfounded, excessive, or repetitive may be declined with written explanation. Identity verification will be required before any data is disclosed or deleted.

Third-Party Services and Links

The 7adc platform integrates third-party services required for its operation, including game content providers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi), payment gateways, and fraud prevention tools. These service providers operate under their own privacy policies, and we recommend reviewing them where applicable.

7adc is not responsible for the privacy practices of external third-party providers. Our Privacy Policy applies solely to data collected and processed directly through the 7adc platform at https://7adc.ws.

Age Restriction and Minor Protection

The 7adc platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. During the account registration and KYC verification process, users are required to confirm their age and provide valid identity documentation. Any account found to belong to a person under 21 will be immediately suspended and all associated funds returned.

If you believe a minor has accessed or registered on the 7adc platform, please notify us immediately at [email protected] so we can take swift and appropriate action.

Changes to This Privacy Policy

7adc reserves the right to update or amendthis Privacy Policy at any time. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via their registered email address. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Continued use of the 7adc platform following any posted changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with the revised policy, you should discontinue use of the platform and may request deletion of your account by contacting [email protected].

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7adc handles your personal data, please reach out to our dedicated support team. We are committed to responding to all privacy-related enquiries promptly and transparently.

Email: [email protected] — available 7 days a week. Our support team will acknowledge your request within 48 hours and aim to resolve all data-related matters within a reasonable timeframe.